Privacy Policy Page



Bonanza Privacy Policy

1. Introduction

1.1 Welcome to the Bonanza platform (including website and mobile applications, collectively the "Platform") operated by Bonanza Southeast Asia Limited and its affiliates (collectively "Bonanza", "we", or "our"). Bonanza respects and complies with applicable privacy laws and regulations ("Privacy Laws") and is committed to protecting the personal privacy rights of all users of the Platform and services, including buyers and sellers (collectively, "users", "you", or "your").

1.2 "Personal Data" refers to any information that can identify an individual, either alone or in combination with other information, whether true or not. Examples include name, identification number, and contact details.

1.3 By using the Bonanza Platform or services, you agree to the collection, use, disclosure, and processing of Personal Data as described in this Privacy Policy. If you do not agree, do not use the Platform or services. Bonanza reserves the right to modify this Privacy Policy at any time. Updated policies will be posted on the Platform and become effective upon publication. Continued use of the Platform constitutes acceptance of the updated policy.

1.4 This Policy applies together with other notices, contracts, or consent agreements regarding the collection, use, and disclosure of Personal Data, unless explicitly stated otherwise.

1.5 This Policy applies to all users of the Platform, including buyers and sellers, unless otherwise stated.

2. When Does Bonanza Collect Personal Data?

2.1 We may collect your Personal Data in the following situations:

  • When you register or use the Bonanza Platform and services;

  • When you submit application forms or other forms related to Bonanza products or services;

  • When you sign agreements or provide documents or information to Bonanza;

  • When you interact with us via phone (which may be recorded), email, fax, in-person meetings, or social media;

  • When you use electronic services or applications on the Platform, including cookies;

  • When you authorize Bonanza to access information on your devices;

  • When you link your Bonanza account with social media or other external accounts;

  • When you conduct transactions on the Platform;

  • When you provide feedback, complaints, or participate in activities;

  • Whenever you provide Personal Data to us.

Note: This list is not exhaustive and only lists common scenarios.

3. What Personal Data Does Bonanza Collect?

3.1 The Personal Data we may collect includes, but is not limited to:

  • Name, email, date of birth;

  • Billing and shipping addresses, bank account and payment information;

  • Phone number, gender;

  • Device information and access records;

  • Network interactions and contacts;

  • Photos, audio, or video recordings;

  • Government-issued identification or data required for due diligence or fraud prevention;

  • Marketing and communication preferences;

  • Usage and transaction data, including search history, orders, platform interactions, and ads viewed;

  • Location information;

  • Other information provided during registration or service use.

3.2 You agree to provide accurate information and update it when it changes. Bonanza may request additional documents to verify information.

3.3 If you register via social media or link accounts, we may access and use your social media data, always in accordance with this Policy.

3.4 You may opt out by providing written notice to our Data Protection Officer, but this may affect certain services, such as location-based features.

4. Other Data Collection

4.1 We collect information sent from your devices, including IP address, browser type, device model, visited pages, and access times. Logged-in data may be linked to your account.

4.2 The Platform may use GPS, Wi-Fi, and other technologies to collect mobile device location to provide location-based services. You may revoke such permissions through your device settings.

4.3 Page views and application usage information may also be collected for service analysis and improvement, excluding information about other software installed on your device.

5. Cookies

5.1 Bonanza or authorized third parties may use cookies or similar technologies to collect information to improve Platform functionality, provide personalized content and advertising, analyze service usage, and enable remarketing.

5.2 You may refuse cookies via your browser or device settings, but this may affect Platform functionality.

6. How We Use Your Information

6.1 Bonanza may use your Personal Data for purposes including:

  • Managing and operating the Platform and services;

  • Completing transactions and fulfilling service requests;

  • Enforcing Terms of Service or End User License Agreements;

  • Identity verification, due diligence, and risk management;

  • Credit assessment and software updates;

  • Customer service and communication;

  • Enabling user interactions and activity visibility;

  • Data analysis, research, and product/service optimization;

  • Audience and advertising audit;

  • Marketing and promotional activities;

  • Legal compliance and regulatory requirements;

  • Internal statistics and reporting;

  • Preventing or investigating fraud, misconduct, or infringement;

  • Activities related to business asset transactions;

  • Other purposes disclosed to you with consent.

6.2 Bonanza may access, store, and disclose your account information and content as required by law or regulation, such as complying with court orders, protecting user and public safety, or responding to claims or threats.

6.3 The purposes listed above may vary depending on circumstances, and additional purposes may be added with your consent.

7. How Bonanza Protects and Retains Information

7.1 Bonanza implements various security measures to protect your Personal Data, with limited employee access, but cannot guarantee absolute security.

7.2 Personal Data will be retained according to Privacy Laws and other applicable laws. When data is no longer needed or legally required, it will be securely destroyed or anonymized.

8. Information Sharing

8.1 Bonanza may share your Personal Data with:

  • Affiliates of Bonanza;

  • Buyers or sellers you interact or transact with;

  • Contractors, agents, or service providers supporting Platform operations;

  • Legal or regulatory authorities as required;

  • Counterparties in business asset transactions;

  • Other third parties processing data for the purposes above.

Bonanza strives to ensure that all third parties protect your Personal Data and use it only when necessary.